Privacy Policy

1. Introduction

Axdeo (“we,” “us,” or “our”) operates the website www.axdeo.com(the “Site”), which provides eyewear case products and related services. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or make a purchase.

By using this Site, you consent to the practices described in this Privacy Policy.

2. Applicable Laws

This Privacy Policy is designed to comply with applicable United States privacy laws and regulations, including but not limited to:

  • California Consumer Privacy Act (CCPA)
  • Children’s Online Privacy Protection Act (COPPA)

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name, email address, phone number
  • Billing and shipping address
  • Order details and purchase history
  • Customer service communications
  • PayPal account information necessary to process transactions

Note: We do not directly collect or store credit card or banking information. All payments are securely processed through PayPal.

3.2 Non-Personal Information

We may automatically collect technical and usage data, such as:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and time spent
  • Referral sources

This information is collected via cookies and similar technologies to improve functionality, performance, and user experience.

4. How We Use Your Information

We use collected information only for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Improving our website and products
  • Sending marketing communications (only with your consent)
  • Detecting fraud or security risks
  • Complying with legal obligations

We do not collect personal data for unrelated purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption for data transmission
  • Restricted access to authorized personnel only
  • Periodic system monitoring and updates

While we take appropriate precautions, no system can guarantee absolute security.

6. Disclosure of Information

We do not sell or rent your personal information. We may share information only in the following cases:

  • With service providers necessary for order fulfillment (e.g., payment processors, shipping carriers)
  • When required by law or legal process
  • To protect rights, safety, or property
  • With your explicit consent

All third-party service providers are contractually obligated to safeguard your data.

7. Marketing Communications

We will only send promotional communications if you have opted in. You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

We do not use your personal information for advertising without consent.

8. Promotions & Incentives

Occasionally, we may offer promotions, giveaways, or incentives. Participation is voluntary and not primarily intended to collect personal data. Any information collected will be used solely for administering the promotion.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To submit a request, contact us at service@axdeo.com. We will respond within 30 business days as required by law.

10. Third-Party Links

Our Site may contain links to third-party websites (such as payment providers). We are not responsible for the privacy practices or content of those external sites. Please review their policies before submitting information.

11. Children’s Privacy

Our Site is not intended for children under 13 years old, and we do not knowingly collect personal information from them. If we learn that such data has been collected, it will be deleted promptly. Parents or guardians may contact us to request removal.

12. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes indicates acceptance of the revised policy.

13. Contact Information

For questions about this Privacy Policy or your personal data:

Trade name: Axdeo

Phone number:+8618873113710

Email: thuytamd806@gmail.com

Physical address: No. 6 Building, Lane 1077 Hongqiao Road Changning District Shanghai 200051 China